To provide the best in class services and solutions that address the IT challenges of a "next generation" business model for global organisations, Getronics will complement Wipro's Deskside Managed Services with its global onsite field support. These services are an integral part of Wipro's Global IT Outsourcing practice. Additionally, Wipro will leverage the Getronics Multilanguage support in countries where the solution fits the needs of the client. This alliance will provide proven, consistent, global delivery with excellent client satisfaction ratings.

"The collaboration with Getronics will enhance our offerings in integrated Deskside Managed Services. We are confident that this partnership will provide the right on-time, multilingual onsite field support for our customers, worldwide. The alliance is a step towards achieving our vision of being a truly global Infrastructure services provider with an ability to support our customers across various geographies," said Neeraj Jaitley, Vice President, Managed Services, Wipro Technologies.

Getronics offers a strong foundation for providing services, using ISO standards to document processes, a service management framework based on ITIL practices, and Six Sigma methodology for continuous service improvement with its clients around the world.

"This agreement is important in our strategy to build strong alliances with organisations having a mature global delivery model to better serve clients," affirmed Koos van de Straaten, Vice President Outsourcing, Sales & Partners of Getronics. "Our shared approach to infrastructure support, complementary services and geographical presence makes a solid alliance between Wipro and Getronics. Moreover, Wipro's focus on quality, standards, and client satisfaction matches our philosophy."